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    Privacy Policy

    Last updated: March 28, 2026

    Information We Collect

    We collect your name, email address, and phone number when you book a consultation through our website.

    We also automatically collect certain information when you visit our site, including your device information, IP address, browser type, pages visited, and referring URLs. This data is gathered through standard web analytics to help us understand how visitors use our site.

    How We Use Your Information

    • To schedule and confirm your consultation
    • To send appointment reminders and follow-up communications
    • To improve our services
    • To analyze site usage and improve user experience
    • To comply with legal obligations
    • To protect against fraud or unauthorized access

    Data Processing

    We use the following third-party services to process and manage your information:

    • GoHighLevel as our customer relationship management platform for storing and processing your contact information
    • Vidalytics for video hosting and analytics
    • Standard web hosting infrastructure for delivering our site
    • Email service providers for sending consultation-related communications

    Your information is stored and processed through their secure systems in accordance with their respective privacy policies.

    Cookies and Tracking Technologies

    Our site uses cookies and similar technologies to analyze traffic and personalize your experience.

    Types of cookies we use:

    • Essential cookies: Required for basic site functionality, such as maintaining your session and remembering your preferences.
    • Analytics cookies: Help us understand usage patterns, including which pages are visited most often and how visitors navigate the site.

    You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

    Communications

    By providing your phone number, you consent to receive SMS messages related to your consultation. You may opt out at any time by replying STOP. We comply with the Telephone Consumer Protection Act (TCPA).

    We do not sell, rent, or share your phone number or SMS opt-in information with any third parties or affiliates for marketing or promotional purposes. Your consent data is used solely to facilitate the communications you have requested.

    We may also send you email communications related to your consultation, including confirmations, reminders, and follow-up information.

    You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email. We comply with the CAN-SPAM Act and will process your unsubscribe request promptly.

    Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically no longer than 2 years after your last interaction with us, unless a longer retention period is required or permitted by law.

    Third-Party Services

    Our site may contain links to third-party websites or services that are not owned or controlled by Mudd Ventures. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any personal information.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate data
    • Request deletion of your personal information
    • Opt out of marketing communications

    If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

    • Right to know what personal information we collect, use, and disclose
    • Right to request deletion of your personal information
    • Right to opt out of the sale of personal information
    • Right to non-discrimination for exercising your privacy rights

    We do not sell your personal information. To exercise any of these rights, contact us using the information below.

    Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

    Data Security

    We implement reasonable security measures to protect your personal information, including industry-standard encryption for data in transit, access controls to limit who can view your data, and regular security assessments. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    International Data

    If you access our site from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

    Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

    Contact

    For privacy-related questions, contact us at team@muddventures.com.